Ivone Hoeft, the specialist of the "Queens Borough Public Library" (N.Y. USA) in public relation was in Kirovohrad Regional Research Library named after D. Chezhevsky within an Information Resource Center "Window on America" from 3 September till 10 October, 2003.Ivone Hoeft graduated School of Library & Information studies, she is a master of Library Science.

A serious work connected with aims of exchanging of experience with the stuff of Regional Research Library which has a close relationship with the best of the same type institutions of the world, particularly with Queens Library had been done within a "Sister Library Project".

Speaking about structure & directions of the work of public libraries of USA, Ms. Ivone mentioned that Chezhevsky's Library has a lot in common with American institutions of such kinds; as for the differences: first of all they are in forms & sizes of financing which influence the accessibility & quality of the proposed services directly. "Queens Borough Public Library" has a good financial support from local budget & that's why all customers can find all information free of charge.

Ivone Hoeft gained a good experience exactly in this sphere of work, while she was working in Public Relation's Department. During special seminar-training, she shared her experience with the Ukrainian colleges.

Among that, next training seminars took place:
- Library management & marketing;
- The organization of exhibitions & work of Queens Library's Gallery;
- Informational resource of center "Window on America";
- Library's support for the students & youths (from Q Library's experience);
- The organization & design of site of regional library in English language.

The main summation of Ivone Hoeft's arriving here is mutual (reciprocal) enrichment by experience in public relation's sphere of work & the opportunity of future cooperation.